The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus). Your campus computer must be powered on to receive connections.

1. Microsoft Remote Desktop Mac Download

The first steps to set up Remote Desktop for Mac occur on your Windows computer. On your Windows 10 machine, open the Start menu and go to Settings System Remote Desktop. Set Enable Remote Desktop to On, and click Confirm when prompted. Your PC needs to be on and awake for you to connect remotely. Mac computers must be running OS X 10.10.5 or later. Mac client computers must have version 3.6 or later of the Remote Desktop client software for full control. Although you may be able to control and observe Mac computers using earlier versions of the Remote Desktop client software, you can’t generate reports or execute remote commands. Learn to use Apple Remote Desktop on your Mac to remote control other computers, copy files, automate tasks, and file reports. Remote Desktop windows and icons. Get an Administration Settings report. I want to restore Mac Remote Desktop connection information from a Time Machine backup to a new Mac. On the new Mac, I've installed Remote Desktop from the App Store and installed all the files found in /Library/Containers/com. Microsoft.rdc.mac from a Time Machine backup. But I don't see my old connections.

Don't know your computer name or don't know if your account has the correct permissions? Find out here. If you need assistance, please contact the IS Technology Support Center or your IT Liaison.

Please note: Before you attempt to connect to UMKC resources remotely, please make sure your operating system (Apple OS X) has all applicable security updates installed.
To connect to your campus Windows PC from a Mac you will need to use the Microsoft Remote Desktop application for Mac version 10.3.8 (or higher). If you are using a university-owned Mac, you may already have this app installed. Please contact the Technology Support Center or your IT Liaison if you have questions about using this software on a university-owned Mac.

Supported	Default Icon	Client Name
Microsoft RDP v10 Link to Download
Microsoft RDP v8
Apple RDC

Mac OS X Remote Desktop Connection Instructions

1. Open the Microsoft Remote Desktop application
2. Click the '+' icon
3. Select PC
4. For PC Name, enter the name of the remote computer to connect to. Or check How to find my computer name
5. For User Account, click the dropdown to change the setting
6. Click Add User Account
7. For User Name, type UMKCusername@umsystem.edu in DomainUsername
8. For Password, type your UMKC Username Password. Note: you will need to update your Remote Desktop settings every time you change your UMKC Username password.
9. Click Save
10. For Friendly Name, enter the PC name
11. Click on no gateway to change the setting
12. Select Add Gateway from the dropdown
13. For Server Name, enter tsg.umkc.edu
14. For User Account, click Use PC User account
15. Select your UMKC username from the list
16. Click Add
17. Click Add again
18. To initiate the connection, double click on your PC Name tile
19. Click Show Certificate
20. Click Always Trust to prevent seeing this warning again for the PC specified
21. Click Continue

If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.
You are now connected!

A local RDP client on your laptop can be used to provide a better user experience and is often recommended for Cisco dCloud content.There are many RDP clients available for Windows and Mac, however, the steps in the sections below are for:

To use another client, consult the documentation for that specific client.

You must be logged into the dCloud UI and have an active session to perform this activity.

Windows Laptop

To use Microsoft Remote Desktop Connection for Windows:

Due to the differences in Windows operating systems, your steps may differ slightly.

1. Connect your laptop to an active session through arouter or Cisco AnyConnect.
2. In dCloud, go to My Hub > Sessions and then click View.
3. In the Topology for your active session, click the workstation icon to locate the login credentials for the session workstation.
   

If the login credentials are not available in the Topology menu, refer to the content guide for this information.

4. On your laptop, launch Remote Desktop Connection.
5. Click ShowOptions.
   
6. On the General tab, enter the login credentials for the session workstation.
   

7. If sound is required for your session:
   • Select the Local Resources tab and then select Settings.
     
   • In the Remote audio section, select Play on remote computer.
   • Click OK.

8. Optionally, on the General tab, click Save As and enter a name to save the connection information. This is useful if you will be using this profile in future dCloud sessions.
9. Click Connect to open the RDP session to the remote computer.
10. If you receive a security warning, click Connect to continue.
    
11. You will be prompted for a password for the configured user. Refer to the Topology or Get Started section of the guide for details.
    

Note, the steps above are written to access a workstation, however, they may also be used to access a server available for your session.

Mac Laptop

To use Microsoft Remote Desktop for Mac OS X:

Due to the differences in Mac operating systems, your steps may differ slightly.

1. Connect your laptop to an active session through a router or Cisco AnyConnect.
2. In dCloud, go to My Hub > Sessions and then click View.
3. In the Topology for your active session, click the workstation icon to locate the login credentials for the session workstation.
   

If the login credentials are not available in the Topology menu, refer to the content guide for this information.

4. On your laptop, launch MicrosoftRemote Desktop.
5. In the Microsoft Remote Desktop window, click New.
6. In the Edit Remote Desktops window:
   1. Connection name: Enter a name for the connection.
   2. PC name: Enter the name or IP address of the workstation.
   3. User name: Enter the user name. This information can be found in the Get Started section of the content guide.
   4. Password: Enter the password. This information can be found in the Get Started section of the content guide.
      
7. If sound is required for your session, click the Session tab:
   1. Sound: Choose Play on remote PC from the drop-down list
      
8. Close the Edit remote Desktops window.
9. Expand My Desktops.
   
10. Double-click on the connection you want to start.
    1. Accept any certificate or security warnings.

Microsoft Remote Desktop Mac Download

Note, the steps above are written to access a workstation, however, they may also be used to access a server available for your session.